Current bank feed issues

On occasion, a bank feed can encounter an error that affects a large number of users with that bank feed - this is different to a bank feed error specific to just one user. Our bank feed provider, Yodlee, keeps us up to date with these known bank feed issues and we'll keep you posted on this page. You can also learn more about Yodlee, bank feeds and what to expect here: Expectations of our bank feed service

Note

If your bank feed is showing an error but doesn't fall under one of the following banks, check out our user guides: Troubleshooting bank feeds and Bank feeds with persistent issues. If you are still having any difficulties, please contact our support team for assistance!


There are known issues affecting the following bank feeds

Investigations in progress

Recently resolved

Target Credit Card

412 Connection Error

UPDATE: February 10, 2021

Unfortunately, after several months of negotiating, Yodlee have been unable to reach an agreement with Target Credit Cards.

Yodlee will continue to try have the access unblocked when possible but they have decided to remove bank feed support for the feed for the foreseeable future.

This means that you will not be able to add new connections for this bank feed. Your existing connections will still be seen in the Account summary but the connection will essentially be lost.

We recommend removing this feed and importing bank files to the offline accounts you have added for Target Credit cards.

Check out our Learn Centre to find out more about:

I'm sorry this hasn't worked out in the end. We'll let you know if Yodlee make this feed available again in the future

UPDATE: January 5, 2021

This site is continuing to actively block bank feed data access, resulting in a connection error.

Our bank feed provider, Yodlee, is still urgently working to resolve the issue, however it will require co-operation from the bank so Yodlee are unable to provide an ETA on a resolution.

We will continue to post updates as we receive any further news.

UPDATE: November 26, 2020

Yodlee have let us know that they now have a tentative ETA of November 30th for some changes they are working on.

Please try to sync your feed after the 30th and let us know if you are still seeing an error.

We will update you if this ETA changes.

November 10, 2020

Our bank feed provider, Yodlee, have informed us that this site is actively blocking bank feed data access, resulting in a connection error.

Yodlee are urgently working to resolve the issue, however it will require co-operation from the bank so Yodlee are unable to provide an ETA on a resolution.

We will continue to post updates as we receive any further news. Please reach out if you have any questions or concerns.

Bank of America

424 Connection Error

UPDATE: February 16, 2021

Yodlee have observed that this issue appears to be resolved, after making those changes on February 10th.

Please try syncing your feed and let us know if you are experiencing further issues, as we’ll be happy to investigate.

UPDATE: February 10, 2021

Yodlee have made further changes after the update on February 4th that they are releasing later today.

Please try sync your feed tomorrow and we'll let you know what Yodlee say next.

February 3, 2021

Our bank feed provider, Yodlee, have informed us that the Bank of America bank feed is presenting a '424' error.

Yodlee's tentative ETA for a resolution is February 4th.

We will continue to monitor the situation and post further updates as we receive any news.

Robinhood

Connection Error

UPDATE: February 10, 2021

Yodlee are now reporting that this issue is resolved.

If you continue to see an error, please let us know and we can investigate further.

UPDATE: January 26, 2021

Thanks for your patience while Yodlee have looked into things, we've received an update from Yodlee.

They've made some changes, and as a result, they have observed a drastic decrease in sync errors for the Robinhood bank feed. Could you please try syncing this bank feed, and let us know if you are still seeing an error?

November 13, 2020

Yodlee have informed us that Robinhood are currently blocking their access attempts.

They are working with Robinhood now so that they can be allowed access again.

Yodlee do not have any ETAs for a resolution of this issue as it depends on Robinhood and their team but we will update you as soon as we have any updates.

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