Setting up two-factor authentication
Select an authenticator app
First, make sure you have set a password for your PocketSmith account, then choose an authenticator app. Some possible authentication apps are:
For convenience, you can set up multiple devices (such as your tablet and phone) using the same activation code.
Note
If you created your PocketSmith account using Google login and haven't added a specific PocketSmith password you will need to add one in order to set up 2FA.
You can add a password as shown in the following user guide: Add a password to a PocketSmith account with Google a login.
Set up two-factor authentication
Follow the directions below to set up two-factor authentication:
- Head to the Profile menu menu and select Security & integrations
- Click Two factor authentication located in the menu on the left-hand side and confirm your PocketSmith account password in the confirmation box provided
- Click the Start two factor authentication setup button to begin pairing your PocketSmith account with your authenticator app
- Use your chosen authenticator app to scan the QR code displayed or manually copy the code shown.
Then, enter the 6-digit code generated by your authenticator app, and click Confirm Code.
- On the next screen, you'll be able to download your recovery codes as a text file.
These codes are very important. They will allow you to log in to your account should you lose access to your authenticator app. Download them and keep them safe! You will need to tick the checkbox that you have saved your recovery codes in order to confirm and finish the set up process.
Warning: Don't lose your recovery codes
PocketSmith Support cannot restore access to accounts with two-factor authentication enabled.
Be sure to download and keep your recovery codes in a safe place so you're never locked out of your account.
Related guides
Read more on two-factor authentication in our overview guide: Two-factor authentication (2FA) on your PocketSmith account.