AI tools like ChatGPT and Claude can be helpful in understanding and managing your PocketSmith account; however, you need to be aware of the limitations and how best to use them to provide the most accurate advice.
While they can be useful assistants in many contexts, AI tools don't have complete knowledge of our app and often provide incorrect information by relying on outdated or inaccurate external sources.
There's also a risk that AI tools will hallucinate answers. They can confidently give incorrect or misleading information, which can ultimately lead you in circles and cause frustration.
Note
If you are unsure about the information from your AI tool or need additional help, we recommend reaching out to our friendly support team. We know PocketSmith inside out and are always happy to help!
Below are the best options for using AI tools with PocketSmith.
Learn Centre AI Assistant
If you just want to quickly understand how things work, the best option is to use the AI Assistant in the Learn Centre. This is trained on the Learn Centre guides and with prompts to provide good information. This can also be accessed via the help menu in PocketSmith.
While these answers, like any AI, may not be 100% correct, you'll find they're more accurate than external AI tools.


External AI tools
If using an external AI tool, there are ways to set it up and use it to provide better information and advice, as shown below.
Set up a custom prompt for your AI tool
If you want to do this in your own external AI chat tool, you should add a custom prompt or set up a project or folder with one to provide more accurate information.
Example prompt
For anything related to how PocketSmith works, make sure you refer to the guides in the PocketSmith Learn Centre at https://learn.pocketsmith.com or the PocketSmith web site https://www.pocketsmith.com. If you are using information from a source external to these, then flag this within your response as possibly inaccurate.
AI tools guides for custom prompts:
- ChatGPT - ChatGPT Custom Instructions
Copy guides into your AI tool
You can also easily copy specific guides into your AI tool to provide it with more specific details. Just click Copy page on a guide and paste this into your AI tool, or click on the down arrow and choose an option for your AI tool.

Use your own PocketSmith data with AI tools
Use the PocketSmith MCP server to connect your PocketSmith account to any AI assistant that supports the Model Context Protocol.
PocketSmith has an official MCP server, so you can connect your favourite AI tools to your PocketSmith account. You can either allow read-only access so that only financial insights and data can be retrieved, or give it full access to also make changes to your PocketSmith - including adding attachments, categorising transactions, and much more.
The documentation is on our Developer Hub where you can find all the details, including a list of all available tools and how to connect things up.
In time, this’ll be available as an “app” on more restrictive platforms like ChatGPT, but for now it’s ready to go for the more technically minded.
AI-generated responses disclaimer The PocketSmith MCP server brings your PocketSmith API data into your AI agents for information and guidance. AI responses may be incomplete or inaccurate, so always verify them.
MCP Directory listings
- Claude
- ChatGPT
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