Unable to drag-and-drop categories or the transaction pop-up doesn't show in Chrome

If you have a touchscreen computer on Windows using Chrome, you may be unable to drag-and-drop categories with the mouse, but can only drag-and-drop categories with the touchscreen. The transaction pop-up may also not show when clicking on actuals totals on reports or the Dashboard 'Earning and spending' chart.

To fix this issue, you need to disable touch events in Chrome.

  1. Type chrome://flags in the Chrome address bar and press enter
  2. Locate Enable touch events
  3. Change the option to Disabled

  4. You will now be able to drag-and-drop categories with the mouse and the transaction pop-up will now show.

Still need help? Contact Us Contact Us